Nicole Celebrates 10 years

Our very own #LaurelNicole of The Tonight Show with Jimmy Fallon fame celebrates 10 years with Academy Ford and we would be remiss to not mark the occasion with much congratulations. With 10 years of experience behind her we thought we’d take some time to sit down with her to see what her accomplishment means to … Continue reading

Meet A New Member of the Team: Miles Washington

We would like to introduce you to one of our newest product specialists here at Academy Ford, Miles Washington.  Miles is new to the Academy Ford family but, has 8 years of experience in the customer service industry.  He believes that his background has provided him with a great ability to read people which helps … Continue reading

Academy Ford Welcomes Youngest Family Member

  Our Marketing Director, Rebecca, writes and manages our blog and she just gave birth to her first child, so there will be a brief hiatus on the Academy Ford Advantage blog as she welcomes her daughter.  Rebecca will be back with some fun Ford facts in a few months. We are so excited to welcome the … Continue reading

Employee Excellence at Academy Ford

Each year, the Ford Motor Company Employee Excellence Award is presented to Ford Dealership staff who consistently go above and beyond.  Honorees are recognized for delivering outstanding customer satisfaction and sales, exemplifying what it means to go further.   It’s nice to know that we are lucky enough to have one of the best employees, … Continue reading

Academy Ford Technician Receives Top Recognition

Academy Ford recognized Keith Issette who has achieved his 10-year Senior Master Technician status from Ford Motor Company and Academy Ford. Ford Motor Company’s Masters Program, established in 1993, recognizes the technical training accomplishments of Ford and Lincoln dealership technicians in the United States. Technicians can earn the designations of Master Technician, Senior Master Technician, 10-year Master … Continue reading

Tonight Show: Fingers On A 4×4 Contest

We  are so excited to announce that our very own Nicole Smith is in New York ready to take on other Ford sales consultants in the The Tonight Show starring Jimmy Fallon’s Fingers on a 4×4 contest!  She’s one step closer to an appearance on the Tonight Show and selling the first 2015 F-150 to Jimmy … Continue reading

A Day in the Life of a Service Advisor

Today we have another “behind the scenes” view of our service department, as Intern Jon shares with you his experience in a day in the life of a service advisor: Last week I had the pleasure of shadowing one of Academy Ford’s service advisors. In case your not sure what a service advisor is, they … Continue reading

A Day in the life of an Academy Ford Service Technician

Recently our marketing intern traded in his desktop computer for a wrench.  He spent the day with one of our service technicians, Amar (more info on Amar here). And this is what a day in the life of an Academy Ford service technician looks like told by Intern Jon: “Every vehicle that entered into Amar’s … Continue reading

Meet A New Member of the Team: Anastacio Martinez

We would like to introduce to you one of the newest product specialist here at Academy Ford, Anastacio Martinez. Martinez is new to the Academy Ford family and has over 5 years of working in customer relations. He believes that his customer service skills along with being fluent in Spanish will come in very handy … Continue reading

Derek Celebrates 20 Years with Academy Ford

Derek has been a part of the Academy Ford family for 20 years today.  He began his career in automotive right here at Academy Ford. He started out as a porter keeping the grounds clean, assisting with any errands needed for the dealership, among other responsibilities.   Only a few short months into the position an … Continue reading